The Scott Farnsworth Blog teaches deep communication skills for life planners and their clients. Farnsworth has educated over 1,500 estate and financial planners in his SunBridge coaching program, employing techniques that tap into Scott Farnsworth
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Story is the Key to Client Connection
Story is the key to a truly client-centered practice. As professional advisors, we actually begin to make the transition from transactional to relational when we become willing to meet clients on this common ground of sharing and listening to stories about what the client has been through, what events shaped and influenced their values, and what matters most.
The Power of Client Stories Do Questions Matter? Do Questions Matter? Client Service in Flatland: The View from Level One |
