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Succession
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Getting Ahead Of Your Succession Plan |
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Thursday, December 30, 2010 03:26
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Perhaps the most surprising thing about succession planning in the advisory business is that 75% of all firm owners claim they have an exit plan. That percentage seems high, so a bit of review may be in order.
This Website Is For Financial Professionals Only
The 75% number comes from AdvisorBenchmarking, which claims that "a full quarter" of principals don't know how they're going to retire and "more than one third" don't have a firm timetable for doing so.
Whatever the timeframe, advisors can package their business for sale if they've got a few years to think ahead -- although over a decade to build a succession plan and ultimately an exit is better.
As always, the more systems you can build into your practice, the easier it will be for you to disintermediate yourself from it when it's time to go. Systems are what prospective buyers look for (unless you're selling yourself along with your book of business), so an office manual is crucial.
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Total Control Equals Bad Planning |
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Friday, December 17, 2010 17:32
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For many entrepreneurs, allowing a key staff member to acquire ownership simply isn’t a consideration. As retirement looms, this is probably one of the worst decisions you could make.
This Website Is For Financial Professionals Only
We just completed our 1,600th formal valuation last week. The average value of these independent financial practices was just over $1 million. 76% of these business models, whether a corporation, LLC or sole proprietorship, had just one owner. With an average age of 53, this is the perfect time, and opportunity, for advisory owners to consider setting up an internal ownership track.
The primary concern for most advisors, that of losing some control over the business, or sharing the company’s Profit & Loss Statement, really are non-starters, when the process is handled correctly and fully understood. And this process really isn’t about creating a successor – that might or might not be the outcome 15 to 20 years later – the issue is practice continuity and stability.
Here’s an actual case we recently observed that explains why setting up an internal ownership track should be a consideration of every financial advisor – in this case, the failure to do so cost one practice owner about $700,000 in lost value:
Richard engaged us to help him value and transfer the fee-based business he’d spent 30 years building and running. Using his CPA firm as a base, he added financial services to his business model earlier than most of his peers. Aided by a small, but skilled staff, he grew the practice as a sole practitioner until he began to think seriously about retirement in his late 60’s. The value of his practice at that time was about $3.5 million, and, like most advisors, became his largest, most valuable asset.
Richard’s second in command, David, had worked for Richard for almost 20 years and was the heir apparent. Promises of ownership, like Richard’s retirement plans, came and went until Richard’s health prompted more serious steps. At this point, Richard was still the 100% owner of the business.
In the later years of his career, Richard spent only about 20 hours a week in the office, leaving most of the client servicing responsibilities to David, as well as most of the day to day operations. Richard enjoyed traveling and spent more and more time away. David worked hard, and he earned the trust and loyalty of most of the clients.
At the moment where Richard should have been realizing the value of his years of hard work, things started coming apart. When offered the opportunity to purchase the firm, David, like many buyers/successors in this situation, considered his practical options. Should he buy the firm, taking on a seven-figure debt that would require more than a decade to pay off, or build his own business? What David did was hire an attorney.
David and his counsel knew that many, if not most, of the clients would follow him, as well as the key employees, and this put him in a powerful bargaining situation – one he expertly leveraged. Without his cooperation, a third-party sale, at least for any significant value, was almost impossible. In the end, he was able to force a significant discount (about $700,000), and generous, long-term, low interest seller financing, with only a nominal down payment and only the stock in the business as collateral.
What should have happened in this case, at least 10 years earlier, preferably 20, is the creation of an internal ownership track that would have placed David in a position of protecting his value, too, as well as having the benefit of watching his ownership interest appreciate over time. Richard could have taken this route, maintained full control of the business, and extracted some of his growing equity earlier in his career. The next couple of blog postings will drill down on this concept and present it in more detail.
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All in the Family – Creating a Legacy |
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Friday, December 17, 2010 17:07
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Perhaps the ultimate balancing act in business succession is transitioning an advisory practice to a family member.
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Not only does this strategy require advance succession planning (i.e., 10 years or more), it also must integrate retirement planning, estate planning, tax planning and sometimes, conflict management into the solutions as non-owner family members also tend to expect to receive some value from the transition, as the advisory business is often one of the family’s largest, most valuable assets.
Family dynamics require that a founding owner make a number of important decisions, after due consideration:
a) Are the family members in question capable of running the business?
b) Are they qualified in the eyes of the clients?
c) How will the business be structured?
d) How will the successors be paid, and the payment obligations secured and collateralized?
e) How does a retiring owner ensure fair treatment of all family members, even those who don’t participate in the business?
To be certain, the formula for disaster is to let the owner’s children inherit and own the business equally when one child is working in the business and the others are not. In the event all of the children of a family business are not actively engaged in the business, which is probably the norm, only those who are actively engaged, day-to-day, should be permitted to retain an ongoing ownership interest and management role. That having been said, the financial interests of the children not actively engaged in the family business should be required to be bought out at a reasonable value and over a reasonable timeframe.
Transitioning control to a family member, like transitioning to an employee, requires that the parties begin the process at least ten years early. By way of perspective, third-party buyers and sellers “cut the deal” and then move on; it’s over and done with. Family members continue to meet and talk and interact for generations to come, before, during and after the transition. To be sure, the failure or success of the family business transaction or succession plan, even the continuing business growth, will be revisited and will affect generations of family members, owners or not.
The starting point for this strategy, assuming the talent and desire to perpetuate a family business exists, is to have the advisory business formally valued by an outside third-party, and have it re-valued every couple of years. This is a critical step, and learning/planning tool, for both sides of the transaction, especially for non-owner family members.
Most founding owners tend to believe their business is more valuable than it really is; next generation family members tend to significantly undervalue an intangible advisory business. In either case, applying a “multiple of revenue” is a big, big mistake, in almost every case. Remember - the succeeding generation of owners can pick an arbitrary multiple of revenue just as easily and just as (in) accurately as the founding and exiting ownership can. Formal valuations are the best answer.
Life insurance often is utilized in a transition plan, but don’t rely too heavily on its power to solve problems or to achieve the realization of value for your business. Plan instead on transferring the business during the founding owner’s/parent’s lifetime, in tranches, such as 20% to 25% at a time. Go slowly, and don’t sell the next tranche until the previous one is paid for. Apply minority discounts sparingly. Life insurance is always a back-up plan and often only applies to the last tranche of stock still in the founding owner’s hands, typically conveyed through a shareholders’ agreement or buy-sell agreement.
Too often, founding owners spend their time working in the business rather than on the business; when it comes time to plan for transition, they’re often shocked at the amount of work and the emotions involved. But as with the other strategies, integrating the next generation into the business process often improves the business and helps it grow and prepare for the future – if the process begins early enough. Set aside two days a year, maybe as part of a weekend retreat, and force this process into the business building cycle at least ten years before you think you might want to retire – the worst mistake you’ll make is to plan ahead.
Perpetuating a legacy may be hard work, but if done correctly, it may be the most important work an owner will ever do.
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Tuesday, September 21, 2010 21:11
(David Grau Sr., JD)
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Transitioning the ownership of a privately and independently owned financial services practice has evolved significantly over the past ten years. What you’re reading in the magazines is mostly wrong.
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Today, advisors have measureable equity, an industry specific valuation system, and a mountain of comparable sales and transactional data to rely on. Transactions between independent investment professionals result from a wide variety of plans and circumstances, ranging from a long planned internal succession to a sudden unplanned sale due to the failing health of a principal. While every transaction is different, all transactions share certain common features and address similar issues.
The independent financial services practice model is often characterized by one key advisor who anchors the client relationships. The terms of the sale and acquisition often represent a balancing of the risks in transferring this personality- and service-based intangible asset model. Post-closing motivation of both buyer and seller is an essential part of the payment arrangements and financing options and is built into the deal structure.
There are two primary lending sources in this industry. The first, and most prevalent source, are the exiting or affected owners themselves, or, for larger firms, the business enterprise. This is often referred to as seller financing. The second lending source is a non-conventional, SBA backed bank loan, not yet a strong or reliable option for most advisors. (Broker-dealer or custodian based financing is often provided on an ad hoc basis and is usually limited to acquisition of practices outside of the lending broker-dealers’ network when it is available.)
The most common funding mechanism in financial practice transactions is to rely in whole or in part on the seller to provide the financing. Seller financing, in turn, means that practice sales and acquisitions require a high degree of cooperation and flexibility between the parties, all in all, a good thing.
Seller or company financing means that sellers look to their successors for more than just the highest purchase price or the largest down payment. In a seller financed transaction, buyers rely heavily on their own cash reserves or lines of credit for the down payment and seller financing to pay for the balance of the purchase price. In other words, it takes buyer and seller, in a cooperative effort, to make a deal financially viable. This co-dependence often results in sellers choosing very highly qualified buyers who are excellent matches in terms of practice style, business model, investment philosophy, and personality, which, in turn, usually results in very high client retention rates.
There are three common components used to pay for a privately held, independent financial services practice:
- Cash (including down payments and earnest-money deposits)
- Promissory Notes (basic notes and performance-based notes)
- Earn-Out Arrangements
Although no two deals are exactly alike, these basic components tend to be used in most transactions. Practices that sell on an internal basis, such as between partners or between employer and employee(s), are more often characterized by a small down payment and extended financing using a fixed or non-adjustable promissory note, while transactions to an outside third party are characterized by a higher down payment component, shorter terms, and possibly less allocation (if any) to an earn-out component. Examples of recent seller financed transactions illustrate this point:
Third-Party Acquisition: Purchase Price: $ 900,000
Buyer Down Payment: $ 400,000
Seller Carry (Note): $ 350,000
Seller Carry (Earn-Out): $ 350,000
Loan Term: 5 years
Employee Buy-Out: Purchase Price: $ 650,000
Buyer Down Payment: $ 50,000
Seller Carry (Note): $ 600,000
Loan Term: 10 years
Third-party acquisitions involve two separate businesses, with two separate cash flow streams, whereas an internal transition has only one cash flow stream – as a result, the payment terms tend to be much longer.
These payment methods, present in one form or another in almost every deal, are used regardless of practice size; we see them in acquisitions valued at $250,000 and at $25 million. Knowing how to finance a transaction impacts the implementation of almost every equity transfer, whether for just 5% of the business at a time or a complete sale or acquisition of 100% of the assets or stock. In other words, financing options determine how a practice owner is going to actually realize his or her value, and put it in the bank.
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Advisory Practices Have No Value?! |
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Monday, August 23, 2010 16:58
(David Grau Sr., JD)
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Industry pundits routinely offer opinions that your lifetime of work has no real value as a business. Can it possibly be true? This Website Is For Financial Professionals Only
FP Transitions works with over 1,200 advisors every year to perform formal valuations, set up continuity and succession plans and to implement internal ownership tracks and equity compensation systems. We work with sole proprietorships and firms of 40 or more staff members; some have 30 clients and some have upwards of 5,000 clients; some generate gross revenues of only $75,000 a year, while others generate $15 million+ a year. Most of our clients have practice values between about $600,000 and $6 million or so.
Every one of these independently owned financial advisory practices has real value – if they didn’t, we wouldn’t be working with them. That said, every one of these independently owned financial advisory practices can lose or imperil that value in a heartbeat. Never forget that we’re talking about professional service business models, most with just one primary owner, and all of the assets are intangible.
By our yardstick, measured over the course of the past decade, less than 10% of advisors have a written succession plan that complies with SEC/FINRA rules and regs, names a specific successor and is supportable from an after-tax cash flow perspective. Less than 4% of advisors have ever had a formal, professional valuation of their practices. Less than 1% own their own building. Not a real business? Who’s to say. We’re talking about real, hard earned income to be sure, and often its recurring income that surpasses virtually every other professional service business model in this country (think lawyers, CPA’s, accountants, doctors, veterinarians, dentists, etc.), with lower overhead and fewer, high net worth clients and households.
When we list practices for sale, or we work with bank underwriters to fund transactions between advisors, we see real value, and we see an average of 48 buyers per seller. Here’s a question: If you were to list your home for sale and you had 48 buyers lining up outside to walk through in the first week of your listing, what conclusion would you draw about the value proposition of your financial advisory practice? Or perhaps you’re like most advisors I speak with who receive 4 or 5 unsolicited letters a year from consolidators or interested buyers? Are they writing to you over and over again because they think you have no value? I don’t think so.
The opinions on value that you’re reading from time to time come from businesses interested in acquiring your advisory practice. What did you expect them to say? That you’re undervaluing your business? Every year, one buyer/consolidator model or another publishes a story about values being too high. Since we see values from between 1.3 and 3.2 (using a multiple of gross revenue derived from a formal valuation study), and sales ranging from death, disability, and regulatory incidents to well planned, gradual succession plans of great businesses to third-parties and family members, I’m not sure exactly how general or generic these expert opinions are, or even what facts they’re basing their opinions on. Do you?
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