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The CFP Business Model Needs Help And Here's What You Can Do About It
Wednesday, June 22, 2011 06:51

Tags: CFP Board | financial planning | profitability

People who can afford financial plans don’t need them, while people who need financial plans can’t afford them.

 

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The grim reality of this observation struck me while writing my column for Financial Advisor in April and May. While glib, this realization is mostly unsettling.
 
It’s no secret that CFPs has a difficult time making money on writing financial plans. Most CFPs use a financial plan as a loss leader with investment management services, charging nothing or a deeply discounted fee for producing a comprehensive plan for a client. A work product of the CFP is not one that CFPs
 
As a result, other professional designations are making inroads in places where CFPs were expected to dominate. About as many Chartered Financial Analysts are now annually moving into advising individuals on personal wealth matters as there are new CFPs, and the CFA designation has a global reach and is growing rapidly.
 
In addition, the Investment Management Consultants Association, the licensing body of for Certified Investment Management Consultants, recently created a new designation, the Certified Professional Wealth Advisor, for giving financial planning advice to high-net worth individuals.     
 
All this raises questions about the viability of the business model for financial planning professionals.
 
Is it incorrect for CFPs to assume, as they have for 40 years, that the mass affluent—households with a net worth of $500,000 to $1 million—need financial plans?
 
Is the market for financial planning limited to the high-net-worth individuals with $1 million to $5 million of assets?
 
Let’s hope not.
 
The financial planning profession depends on the mass affluent embracing it. If individuals with less than $1 million of net worth are generally not going to spend the $1,000 or $2,000 that it takes to create a financial plan, then CFPs have a fundamental problem with their business model.
 
You can argue that CFPs earn a living advising on investment management, insurance, taxes, estate planning, and retirement, and that “modular” planning services focused on just one of these topics allow CFPs to make a living. But that is not how a financial planning professional is supposed to conduct himself.
 
A CFP is supposed to be the quarterback for all of the other disciplines. In fact, the reason the financial planning movement got started in the 1970s was because insurance agents and brokers came to believe that their clients needed holistic advice across a spectrum of different areas. That is the CFP’s value proposition.  
 
Financial planners, especially during a recession, must be able to make the mass affluent understand the value of financial planning and be able to provide comprehensive financial plans cost-effectively.
 
The CFP Board, however, does not do enough to support that objective.
 
Correct me if I’m wrong please, but the CFP Board requires just 30 hours of continuing education credit every two years (corrected an earlier version) to maintain a CFP license, and the 30-hour requirement has been in place for many years. That’s not good.
 
The 30-hour CE credit requirement was created in an era when you actually had to travel to a place, perhaps in another city, to attend a CFP educational event. But that is a relic of the past.
 
Now, you can fax in a quiz, submit an online form, or request CE credit by email, and you never have to go anywhere.
 
Moreover, the information revolution keeps making knowledge obsolete over a shorter time frame. To not make the professional education requirements more demanding in this dynamic environment makes little sense.
 
Since the body of knowledge required to master financial planning is changing at a faster rate and professional education is more accessible now, adding 10 hours to the CE requirement for CFPs is only right. The CFP Board, which is supposed to have the public’s best interest at heart, has not done what’s in the public’s interest by maintaining a 30-credit educational requirement.
 
In light of the speed of changes that affect financial planning, the improved accessibility of educational programs, and the serious business challenges CFPs are facing, the CFP Board should not only increase the CE requirement to maintain a CFP designation but it should establish a practice management curriculum. CFPs could be required to take 10 hours additional of educational credits every two years about how to make their businesses more profitable.
 
Under current rules, the CFP board gives its licensees no CE credit on courses that deal with marketing, sales, and technology. With the business challenges CFPs are facing, that‘s unwise. Why not require CFPs to learn how to make the offering of financial planning services more profitable? That would benefit consumers as well as the profession.
 
CFPs need to get some help from the CFP Board with creating a successful business model that works for the profession and for consumers.
 
What can you do about it? Tell the CFP Board that you believe CFPs should be required to take more CE credit and that you want CFPs to receive CE credit for learning how to run their firms more profitably.  You can email for the Board of the Directors of the CFP Board of Standards at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  
 
 

 

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Nebraska "Tea Party" Planner Fighting State Regulators, LPL
Tuesday, June 21, 2011 10:54

Tags: LPL

A politically active advisor says the Nebraska banking department and LPL took steps to discipline him without telling him why -- while ex-clients question his annuity sales practices.

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Bob Bennie is well known in Lincoln circles as a local Republican party leader and now as an organizer of the local Tea Party movement.

 

However, he's also an advisor, and that's where his story gets complicated. Bennie claims that he was prevented from marketing activities for three months on solely political grounds: he called President Obama a "communist" back in February 2010.

 

He's now suing the Nebraska Department of Banking and Finance to uncover the details of the case and recover a somewhat high sum of $6.43 million, which he says not being able to promote his business for a quarter cost him in lost revenue.

 

To complicate the story, Bennie's also fielded several complaints from clients over the years who say he put them in unsuitable annuities or churned their accounts to drum up fees. 

 

None of the claims have stuck -- his Brokercheck report shows a lot of technically correct behavior -- but at least two FINRA arbitration cases against Bennie and his old firm, LPL, are still pending.

 

Meanwhile, LPL took the unusual step of terminating Bennie's independent relationship with the firm because, they say, he copied client signatures on paperwork.

 

Bennie -- who is now with Prospera -- is fighting that too, claiming that it's untrue, unproven, and inflammatory.

 

The truth will eventually come out. In the meantime, I'm still trying to get my head around that $6.43 million in compensatory damages. 

 

Bennie manages about $75 million and reportedly claims that being out of the game for three months robbed him of $25 million in lost business. What kind of fees is he charging?

 

 

 

 

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JD Power And Associates Ranks RBC Wealth Management Highest In Investor Satisfaction
Friday, June 17, 2011 07:22

Tags: broker-dealers

JD Power and Associates released the results of its 2011 U.S. Full Service Investor Satisfaction Study yesterday and named RBC Wealth Management highest in full service investor satisfaction.

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The study, now in its ninth year, measures overall investor satisfaction with full service investment firms in seven factors in order of importance: investment advisor; investment performance; account information; account offerings; commissions and fees; website; and problem resolution.
 
Based on responses from more than 4,200 investors who make some or all of their investment decisions with an investment advisor, RBC Wealth Management received a score of 814 on a 1,000-point scale. The firm performed particularly well in investment advisor and account information.
 
Charles Schwab & Co. took second place with a score of 805, performing particularly well in account offerings and website. Fidelity Investments ranks third with a score of 796, followed by LPL Financial with a score of 794.
 

 

 

 

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Two Former Brokers Ordered To Pay Morgan Stanley $4.5 Million
Friday, June 17, 2011 06:29

Tags: breakaway brokers

In what should serve as a warning to other brokers looking to go independent, two former Morgan Stanley Smith Barney brokers were ordered by a Financial Industry Regulatory Authority arbitration panel to repay $4.3 million in bonuses they received from their former employer.

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They must also pay $200,000 for violating the Protocol for Broker Recruiting and $75,000 in legal fees, along with more than $200 per day each in interest until they repay their bonuses.

 
Sean Anthony Lehmann and Kurt J. Halverstadt left Morgan Stanley Smith Barney in September 2009 to form Capital Investment Management Group Inc., a California-based registered investment advisory firm.
 
Other advisors looking to go independent would be wise to avoid the same mistakes and see the replay of the Advisors4Advisors May 2011 webinar with Scott Matasar “Don’t Get Sued When Going Independent.”
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Another IBD Bites the Dust
Thursday, June 16, 2011 06:13

Tags: broker-dealers | FINRA

Independent broker/dealer Alternative Wealth Strategies in Cherry Hill, N.J., has gone belly up, according to Financial Industry Regulatory Authority documents. FINRA’s BrokerCheck report says the firm’s membership was suspended at the end of May after it failed to pay arbitration fees, but it’s unclear what these arbitrations were related to. The firm sold real estate deals by DBSI, which went bankrupt.
 

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Many IBDs have been going under due to large liabilities they face related to alternative investments that have gone bust, and Alternative Wealth Strategies is the latest to surface. Others, such as Securities America, are being sold off, providing an opportunity for larger firms looking to acquire.
 
Errors & omissions insurance, and FINRA and SIPC fees are rising, squeezing many B/Ds. These days, E&O insurance, which covers things like operational errors, is typically in the six figures for most B/Ds. 
 
According to Investment News, nearly 2,500 reps have been displaced due to broker-dealers going out of business in the past year. At the end of 2009, Alternative Wealth Strategies had a net capital of $24,981 and about 40 reps. 

 
Other IBDs that have closed lately include:
 
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